Privacy Policy

Introduction

At Pickleball Colombia, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website.

Information We Collect

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Provide Services: Display court information, process inquiries, and respond to requests
• Improve Website: Analyze usage patterns to enhance user experience and functionality
• Communication: Send responses to your inquiries and, with consent, newsletters
• Security: Protect against fraud, abuse, and security threats
• Legal Compliance: Meet legal obligations and enforce our terms
• Analytics: Understand how our website is used and measure performance

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Consent: For marketing communications and non-essential cookies
• Legitimate Interests: For website analytics, security, and service improvement
• Contract Performance: To fulfill services you request
• Legal Obligation: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in these limited circumstances:

• Service Providers: Trusted partners who assist in website operations (hosting, analytics, email services)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit permission for specific purposes
• Safety: To protect rights, property, or safety of users or the public

Data Security

We implement appropriate technical and organizational security measures to protect your personal data:

• Encryption: Data transmission is protected using SSL/TLS encryption
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Updates: Security systems are regularly updated and monitored
• Data Minimization: We collect only necessary information and retain it only as needed

However, no internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. As a static website, most data is stored locally in your browser:

• Cookie Preferences: Stored locally in your browser until you clear them or change settings
• Analytics Data: 26 months (Google Analytics default retention period)
• Contact Inquiries: Email communications retained according to standard business practices
• Legal Requirements: As required by applicable laws and regulations

Your Rights and Choices

You have several rights regarding your personal data:

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information promptly.

International Data Transfers

Your personal data may be transferred to and processed in countries other than Colombia, including countries that may not have the same data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

Contact Us

If you have any questions about this Privacy Policy, want to exercise your rights, or have concerns about how we handle your personal data, please contact us: